Welcome to ZeroHassle! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
By accessing, registering on, or using the ZeroHassle platform (referred to as “Platform”), including all related websites, mobile applications, APIs, or services provided by EFTNET PRIVATE LIMITED, you agree to be legally bound by these Terms and Conditions of Use (“Terms”). These Terms constitute a binding agreement between you (the user, merchant, or partner) and ZeroHassle, and govern your access to and use of the Platform, including services related to bill payments, mobile/DTH recharges, BBPS transactions, and other financial services offered through the platform. If you do not agree with these Terms, you must immediately discontinue use of the Platform. By continuing to use the Platform, you: Confirm that you have read, understood, and accepted these Terms. Agree to comply with all applicable laws, regulations, and platform policies. Consent to receive communication via SMS, email, push notification, or any other medium related to your account, transactions, or services. Acknowledge that violation of these Terms may result in suspension or termination of your account or access to services. It is your responsibility to review the Terms regularly. Your continued use of ZeroHassle services following any updates constitutes your acceptance of the modified Terms.
We may revise these terms at any time by updating this page. You are expected to check this page from time to time to take notice of any changes we made.
As a registered merchant on ZeroHassle, you agree to Provide accurate and up-to-date business information, KYC documents, and banking details, Ensure secure access to your account and prevent unauthorized use, Not engage in any fraudulent, illegal, or abusive activity on the Platform, Display correct service pricing and provide accurate receipts to customers where applicable, Comply with technical and operational guidelines shared by ZeroHassle or its partners (e.g., BBPS).
1. Maintain professional behavior and communication when interacting with ZeroHassle team members, partners, and regulators.
2. Avoid abusive language, harassment, or threats in any form.
3. Present yourself and your outlet professionally to maintain trust and credibility with customers.
4. Ensure that all transactions are conducted in a transparent and ethical manner.
5. Treat all customers with respect, honesty, and fairness.
6. Do not overcharge or provide misleading information regarding services.
7. Provide clear assistance and resolve grievances promptly.
8. Maintain confidentiality of customer data and do not misuse personal or transaction-related information.
8. You must not Use the platform for any unlawful activity (e.g., money laundering, terror financing).
9. You must not Attempt to tamper with APIs, backend systems, or network security.
10. You must not Engage in any activity that damages the reputation of ZeroHassle, our partners, or the digital payment ecosystem.
Any breach of this Code of Conduct may result in suspension or termination of your account, and may also lead to legal action if necessary. ZeroHassle reserves the right to take appropriate action against any user who violates these terms.
All content on this site, including text, graphics, logos, and images, is the property of ZeroHassle or its content suppliers and is protected by international copyright laws.
1. Strictly adhere to all applicable laws, rules, and regulations including those laid down by RBI, NPCI, and other statutory bodies.
2. Maintain valid business registrations and KYC documentation at all times.
3. Cooperate fully with any regulatory audit, inquiry, or inspection.
We may suspend or terminate your account if You breach any provision of these Terms. You engage in suspicious, fraudulent, or harmful activities. Required by regulatory authorities. You may also close your account at any time, subject to settlement of any dues or obligations.
If you have any questions about this Privacy Policy, please contact us at info@zerohassle.in.